OUR CLOTHING:
HOW DO I KNOW MY SIZE?
At Mikiwear, we offer sizes ranging from XS-XL. Our clothing sizing may differ depending on each clothing item. We recommend to size up by one if you are wanting that oversized snug fit. Our pyjamas are designed for a comfortable, relaxed fit, suitable for your body!
HOW DO I CARE FOR MY CLOTHING?
To show full love and care for your Mikiwear clothing to last, we recommend to:
- Use a gentle, cold, machine wash
- Leave to dry in a cool, shady environment
- Do not bleach
- Do not dry clean
- Avoid Ironing however, use a low, heat option if required
- Avoid tumble drying
HOW IS MIKIWEAR CLOTHING MADE?
At Mikiwear, sustainability is our top priority in our current growing, fast paced fashion industry. When choosing our manufacturer, we take pride in choosing a local Australian owned company specialising in providing high quality and ethical clothing made to last. Our clothing is made using top quality material most comfortable and breathable for the body.
Our clothing is made using supplied raw materials in factories following ethical and sustainable regulations and high standards in order to produce the best quality products for our customers.
It is important to us that the following procedures are taken during the production process. All staff are freely employed, ensuring all staff are working in a positive and safe working environment, paid the award wage, and work reasonable hours.
SHIPPING & RETURNS:
WHERE DO YOU SHIP FROM & TO?
At Mikiwear, we ship worldwide, shipping all of our products from Australia.
CAN I RETURN MY ITEM?
At Mikiwear, we offer returns however, please read our return policy here for all information regarding returning your item.
For any more questions or concerns please email: mikiwearstudios@gmail.com
CAN I EXCHANGE AN ITEM?
Yes, you can exchange ONE item per order.
Please email mikiwearstudios@gmail.com for further instructions.
FAULTY/DAMAGED ITEMS
If under any circumstance you receive a damaged, faulty, or missing item with your order, please contact: mikiwearstudios@gmail.com within 14 days of purchase for further assistance.
You will be required to provide customer details and an order number, along with proof of damaged, faulty or missing items.
When approved by our team, you will be allegeable to receive a return, exchange, or store credit.
CAN I CHANGE MY ORDER?
Unfortunately, due to certain circumstances, we cannot change or cancel your order after it has been purchased. Please make sure to always check your order before purchasing to avoid any mistakes or personal changes.
HOW TO TRACK MY ORDER?
Please track your order using the tracking number provided by the order detail email to further use on provided courier.
I CAN'T FIND MY ORDER?
If under any reason your order has not been delivered, please get in touch with the delivery service for further details.
For further assistance contact mikiwearstudios@gmail.com at any time.
HOW LONG DOES SHIPPING TAKE?
SHIPPING WITHIN AUSTRALIA:
STANDARD: 2-8 Business Days
STANDARD OVER 100 AUD: 2-8 Business Days
EXPRESS: 1-4 Business Days
INTERNATIONAL SHIPPING:
STANDARD: 7-10 Business Days
STANDARD OVER 150 AUD: 7-10 Business Days
PAYMENT:
WHAT CURRENCY AM I BEING CHARGED?
Mikiwear uses Australian currency.
WHAT ARE THE PAYMENT OPTIONS?
We offer a range of payment options at Mikiwear including:
Visa, Mastercard, American Express, Apple Pay, PayPal, Union Pay & Shop Pay
TAX
When purchasing your goods, you may be charged additional tax based on the price or quantity of your order however, all of our clothing pieces are tax-included at a base.
DO YOU OFFER STORE CREDIT?
Yes, at Mikiwear we offer store credit however, please email mikiwearstudios@gmail.com for further information.
